Documentation

Build a trusted internal AI ops desk from one approved knowledge pack.

Use these docs to launch the first Ask Varro workflow: approved sources, cited answers, permission-aware access, and Knowledge Gap review.

Getting started

Keep the first pilot narrow enough to verify adoption and gaps in 30 days.

Start here

Pick one painful knowledge pack: onboarding, SOPs, approvals, HR, tools, or ops.
Assign one owner who can approve sources and answer-policy decisions.
Load PDFs, links, and document folders as approved knowledge.
Invite a small pilot group and watch repeated questions.

Admin setup

Create employee and admin access.
Scope knowledge by tenant, role, and knowledge domain.
Set gap routing owners for missing or ambiguous answers.
Review weekly usage, top questions, and open Knowledge Gaps.

Answer policy

Answer from approved sources only.
Show citations before employees act on an answer.
Fail closed when evidence is missing.
Route unresolved questions into the Knowledge Gap workflow.

Guide library

Core articles for admins, reviewers, and implementation owners.

Launch a 30-day pilot Prepare your first knowledge pack Configure roles and permissions Review Knowledge Gap tickets Read weekly usage reporting Publish reviewed knowledge

Citations first

Answers point back to approved source material so employees can verify context.

Fail closed

Missing evidence becomes a Knowledge Gap instead of an unsupported answer.

Scoped access

Access can be scoped by tenant, role, and knowledge-base-level permissions.